We hope you'll love your rug, but if it's not quite right, don't worry. We offer a straightforward returns process to make things as easy as possible. Simply visit our Delivery & Returns page for full details on eligibility, timeframes and how to arrange a return.

Choosing the right size can make all the difference. Each product page includes size options and dimensions, and we're always happy to help if you're unsure. Simply get in touch and we'll help you find the perfect fit for your space.

Delivery times vary depending on the brand and product you've chosen, but we'll always provide an estimated delivery timeframe before you place your order. For more information, please visit our Delivery & Returns page.

With the right care, your rug can be enjoyed for many years to come. We recommend regular vacuuming, attending to spills promptly, and following any care instructions provided with your rug. As materials and construction vary, you'll find any specific care guidance on the individual product page to help keep your rug looking its best.